Mission & Culture

Our vision is to deliver brighter futures for our customers, our people, and the communities in which we live and work.

We want to provide challenges, opportunities and fulfilling work for our people to help them grow and build bright futures—both in this industry and within our company.

Bob Sampson, President & CEO

Our mission

We empower our team to channel its talent, creativity, and tenacity to solve our customers’ challenges and deliver an experience and results that set a new standard of excellence in the insurance market.

The values we live by

People first

We prioritize the well-being, growth, and engagement of our employees, leading to stronger business performance, innovation, and long-term success.

Do the right thing

We act with integrity, accountability, and empathy in all professional interactions.

Go beyond

For us, "going beyond" means exceeding expectations, taking initiative, and contributing in ways that elevate both individual and collective success. 

Be bold

Having the vision, courage, and conviction to push beyond our comfort zone to create impact. 

A culture of teamwork

We foster an environment where collaboration, mutual support and shared goals drive us forward.